FAQs
ORDERING
DO I NEED A PAYPAL ACCOUNT?
We offer PayPal as a payment option, but it’s not required! You can also pay using major credit and debit cards, Apple Pay, Google Pay, and Shop Pay.
At Zen & Buddha, we ensure a seamless checkout process so you can focus on finding your perfect talisman.
DO YOU ACCEPT CASH ON DELIVERY OR BANK PAYMENT?
We prioritize safe and secure shopping experiences. While we accept payments via PayPal, major credit and debit cards, Apple Pay, Google Pay, and Shop Pay, cash on delivery and direct bank transfers are not available.
We’ve designed our payment options to ensure a seamless and worry-free experience, so you can focus on choosing the perfect talisman for your journey.
WHICH CURRENCY ARE YOU USING ON YOUR WEBSITE?
Our website supports multiple currencies for your convenience, but all transactions are processed in US Dollars.
If you choose another currency, your bank will automatically convert the amount based on the current exchange rate. You can view equivalent prices by selecting your preferred currency from the drop down menu.
PRODUCTS
ARE THE ITEMS CLEANSED?
Yes, all our items undergo a thorough cleansing process before being sent to our customers. This ensures that each piece is energetically purified and ready to bring positivity into your life.
We collaborate with skilled artisans and trusted merchants worldwide to provide you with authentic, high-quality items crafted with care and intention.
WHERE ARE THE PRODUCTS MADE?
We source our products from trusted manufacturers worldwide. All of our items are crafted in China—renowned for their rich spiritual heritage and access to unique materials such as black obsidian and jade stones.
Through rigorous factory inspections and strict production guidelines, we ensure top-quality craftsmanship and fair working conditions across all partner facilities.
ARE THE ITEMS GENUINE, NOT PLASTIC?
Yes, our items are 100% genuine and crafted from high-quality, original materials. Every product page includes detailed information about the exact materials used, ensuring transparency and trust in what you purchase.
WHAT MAKES YOUR TEMPLE COLLABORATION BRACELETS SPECIAL?
Zen&Buddha offers exclusive temple collaboration bracelets created in partnership with renowned Chinese temples like Lingyin Temple, FaHua Temple, and Longhua Temple. These bracelets are blessed by temple monks, imbuing them with sacred energy and spiritual significance.
Each bracelet is designed to reflect the unique teachings and traditions of its respective temple, offering peace, wisdom, and protection. Limited in availability, these pieces provide a rare, authentic connection to ancient spiritual practices.
By wearing one of our temple collaboration bracelets, you carry not just a beautiful accessory, but the powerful blessings and energy of these sacred temples.
WHAT IS THE PERSONALIZED REIKI & MANTRA BLESSING PROCESS?
The Reiki & Mantra Blessing is a personalized process for each piece of jewelry. Here’s how it works:
1.Reiki Energy Infusion: Each charm is infused with healing Reiki energy, tailored to your intentions.
2.Sacred Mantra Blessing: The charm is blessed with sacred mantras, enhancing its spiritual power.
3.Blessing Confirmation: A tag with your personal order number is attached, and the blessing video shows your charm being blessed, assuring it’s uniquely empowered for you.
WHAT ARE THE BENEFITS OF THE REIKI & MANTRA BLESSING?
The Reiki & Mantra Blessing brings healing, positive transformation, and spiritual connection. Reiki energy restores balance, reduces stress, and promotes well-being, while the sacred mantras attract specific energies like love, abundance, and protection based on your intentions. This blessing empowers your jewelry, creating a lasting spiritual link that provides ongoing.
HOW DOES WEARING THE BRACELET IMPROVE MY LUCK, AND WHEN WILL I SEE RESULTS?
The Zen&Buddha bracelet, infused with Reiki energy and sacred mantras, harmonizes with your personal aura, drawing in blessings of prosperity, love, and protection. Its energy aligns with the natural flow of Qi, subtly guiding you towards good fortune.
You may feel an immediate sense of peace and clarity, helping you make empowered decisions. Over 2 to 3 weeks, the bracelet's power begins to manifest in your life, bringing unexpected opportunities and a sense of alignment with the universe. It’s more than jewelry; it’s a spiritual tool, weaving luck and abundance into your journey.
SHIPPING
DO I HAVE TO SIGN FOR THE SHIPMENT?
No, signing for shipments is not required. Your package will be delivered safely to your address without the need for a signature.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide!
However, please note that shipping to the following locations is not available:
• Niue
• French Guiana
• British Virgin Islands
• Aruba
• New Caledonia
• Bahrain
• Cayman Islands
HOW CAN I TRACK MY PACKAGE?
We partner with After ship to ensure a seamless tracking and delivery experience.
Once your order is placed and your package leaves our warehouse (typically within 24-48 hours), you’ll receive an email with tracking details and a link to your tracking page.
If you already have your tracking number, you can use our tracking portal to track your package here.
HOW DO YOU SHIP THE ITEMS?
We partner with reliable shipping services to ensure your order arrives quickly and safely.
For orders shipped to the United States, we typically use USPS, and our packaging is designed to fit conveniently into most mailboxes.
WHAT IS THE PRICE OF SHIPPING?
We like to keep it simple: shipping is $3.99, unless otherwise noted.
WHEN WILL MY TRACKING INFORMATION APPEAR?
Tracking information typically updates 48-72 hours after you receive your tracking number. This time allows the carrier to pick up your item and activate tracking on their system.
HOW LONG IS THE SHIPPING TIME?
Shipping times vary by location, but we strive to deliver your order as quickly as possible. Here are the general transit times:
• US & Canada: 3-7 business days
• UK & Europe (Germany, Austria, France, Italy, Spain, Netherlands, Poland): 3-7 business days
• Australia: 6-12 business days
• New Zealand: 10-25 business days
• Mexico: 6-12 business days
• Rest of the world: 10-25 business days
WHERE ARE YOU LOCATED
WHERE ARE YOU LOCATED?
Our company headquarters are located in Shanghai, China, a vibrant city known for its rich cultural heritage and innovation. While our team is based in Shanghai, we collaborate with remote team members from different locations worldwide to ensure we deliver the best service possible.
We’re dedicated to providing exceptional customer support, which is why it’s not uncommon for us to respond to your inquiries even late at night or on weekends. We love what we do and are committed to making our customers happy every step of the way.